Log In - Uphold® | Sign In to Your Account*

joey

— 2 min read

In today's fast-moving digital economy, quick and secure access to your financial assets is crucial. At Uphold, we’ve designed a straightforward login process to get you from our homepage to your account dashboard in just a few clicks. Whether you're checking your portfolio, executing a trade, or moving money, it all starts with signing in.

This guide will walk you through the simple steps to access your Uphold account and what to do if you encounter any issues.

Step-by-Step: How to Log In to Uphold

Gaining access to your account is a simple, secure process.

  1. Navigate to the Official Login Page
    Always start by going directly to the official Uphold website: https://uphold.com. For security, always double-check the URL to ensure you are on the genuine site. Click on the “Log In” button typically located in the top right corner of the homepage.
  2. Enter Your Credentials
    You will be directed to the secure sign-in page. Here, you have two primary options:
    • Email & Password: Enter the email address and password associated with your Uphold account.
    • SSO (Single Sign-On): If you created your account using a social provider like Google, simply click the corresponding button (e.g., "Continue with Google") to authenticate.
  3. Complete Two-Factor Authentication (2FA)
    If you have 2FA enabled (which we highly recommend for your security), you will be prompted to enter a verification code. This code is typically generated by an authenticator app on your smartphone (like Google Authenticator or Authy) or sent via SMS. This extra layer of security ensures that only you can access your account, even if someone else knows your password.
  4. Access Your Dashboard
    Once successfully authenticated, you will be immediately directed to your personal account dashboard. Here, you can view your balances, transaction history, and access all of Uphold’s services for trading, sending, and spending.

Trouble Logging In? Here Are Quick Solutions.

We understand that sometimes you might hit a snag. Here are the most common solutions:

  • Forgot Your Password?
    Don’t worry. On the login page, simply click the “Forgot password?” link. You will be asked to enter your email address, and we will send you a secure link to reset your password promptly.
  • Not Receiving the 2FA Code?
    • Authenticator App: Ensure the time on your authenticator app is synchronized correctly. If you've recently set up a new phone, you may need to use your backup codes or go through a account recovery process.
    • SMS: Check your phone’s signal and ensure you haven’t blocked our number. The delivery of SMS codes can sometimes be delayed.
  • Your Account is Locked?
    After several unsuccessful login attempts, your account may be temporarily locked for security reasons. If this happens, wait a short period or use the “Forgot password” feature to reset your credentials and regain access.
  • Suspicious Activity Detected?
    Our security systems continuously monitor for unusual activity. If we detect a login attempt from an unrecognized device or location, we might block access. You will typically receive an email notification guiding you through the steps to verify your identity and secure your account.

Security Best Practices for Your Uphold Account

Your security is our top priority. Here’s how you can help protect your account:

  • Enable 2FA: This is the single most important step you can take to secure your account beyond your password.
  • Use a Strong, Unique Password: Create a password that you don’t use on any other site.
  • Beware of Phishing: Always ensure you are on uphold.com before entering your login details. Never click on login links from unsolicited emails or messages.
  • Keep Your Contact Information Updated: Ensure your email and phone number are current so you can receive important security alerts and reset your password if needed.

Read more